To improve your business, you need to be able to measure how your process automation is doing.

With GoAutomate, every process creates a visual trace that shows each task completed and each decision taken – plus detailed timings and other valuable information. It records which team members collaborated in the process, if and how a customer engaged, and what information was exchanged with the systems and applications involved in the process.

With every detail recorded, you can drill down into these traces to look for friction in customer journeys, excessive hand-over of work in your teams or delays processing specific tasks.

With the answers at your fingertips, it’s easy to cycle back and make the necessary adjustments and improvements.

In the real world, processes can run for a long time - hours, days, weeks and even months.

Process automation with GoAutomate supervises all the tasks in your process. Tasks that engage your customers and your people are all monitored and supervised. If something takes too long or someone ignores a request to act, alternative paths are automatically activated. What’s more, service level agreements can be managed and reported on automatically without any manual steps.

So, you have no more lists of things to remember to follow-up on.